User Data Protection and Processing

Last updated: 26.08.2026

1. Introduction

At Zen Mekanizma, the security of your personal data matters greatly to us. This policy explains how your personal data is collected, processed and protected under the Turkish Personal Data Protection Law No. 6698 (KVKK).

2. Data Controller

Zen Mekanizma
Ramazanoğlu, Mahsus Sokak No:12, 34890 Pendik/İstanbul
Email: info@zenmekanizma.com
Phone: 0540 0 029 029

3. Personal Data Collected

We may collect the following personal data when you use our website:

3.1 Identity Data

First and last name
Email address
Telephone number
Company name

3.2 Contact Data

Address
Email correspondence
Records of telephone conversations

3.3 Transaction Data

Order history
Quote requests
Invoice details

4. Purposes of Processing

Your personal data is processed for the following purposes:

Carrying out order and quotation processes
Providing customer service support
Meeting legal obligations
Informing you about products and services
Improving our business processes

5. Transfer of Data

Your personal data is not shared with third parties except where legally required. The following are exceptions:

Courier companies (the details needed for delivery)
Legal authorities (by court order)
Accounting and tax advisory services
Google (visitor analytics — site usage data, transferred abroad)

6. Data Security

The following measures are taken to keep your data secure:

Encrypted connection with an SSL certificate
Encrypted database storage
Regular security updates
Access controls and authorisation

7. Your Rights

Under the KVKK you have the following rights:

To learn whether your personal data is being processed
To learn the purpose of processing and whether the data is used in line with that purpose
To know the third parties to whom the data is transferred, in Turkey or abroad
To request correction if the data has been processed incompletely or incorrectly
To request erasure under the conditions set out in Article 7 of the KVKK

8. Contact

To exercise your rights under the KVKK:

Email: kvkk@zenmekanizma.com
Phone: 0540 0 029 029