Data Retention and Destruction Policy
Last updated: 26.08.2026
1. Purpose
This policy sets out how long the personal data collected by Zen Mekanizma is kept, and how it is destroyed once the retention period ends.
2. Scope
This policy covers all personal data held in physical and digital form:
- Data collected through the website
- Email correspondence
- Order and invoice details
- Customer account details
3. Retention Periods
3.1 Customer Data
| Data Type | Retention Period |
|---|---|
| Account details | Until the account is deleted |
| Order history | 10 years (legal obligation) |
| Invoice details | 10 years (legal obligation) |
| Contact enquiries | 2 years |
| Quote requests | 3 years |
3.2 Technical Data
| Data Type | Retention Period |
|---|---|
| Session cookies | Until the session ends |
| Server log records | 1 year |
| Analytics data (Google Analytics) | At most 14 months |
4. Methods of Destruction
Data whose retention period has expired is destroyed by the following methods:
4.1 Digital Data
- Permanent deletion (irreversible)
- Anonymisation
- Removal from the database
4.2 Physical Documents
- Shredding with a paper shredder
- Secure destruction service
5. Periodic Destruction
Every January and July, data whose retention period has expired is identified and destroyed.
6. Destruction on Request
You may request the erasure of your data where no legal retention obligation applies. Your request will be concluded within 30 days at the latest.
7. Contact
For data destruction requests:
Email: kvkk@zenmekanizma.com
Phone: 0540 0 029 029